Phlexpertise
With the global pandemic affecting not just patients accessing the right treatments at the right time, but also affecting the way in which pharmaceutical companies operate, there has never been a greater time to maximise the right support needed for the right projects without the need for additional in-house headcount support. Phlexis offers a flexible approach to project management and consultation when, and where, it is needed most.
Delivering Sales Force Excellence
A company’s customer facing team or sales force is one, if not the largest investments that they have – so its important to make sure that investment is in the right place, the teams are aligned to the messaging that will drive brands and ensure a partnership is developed with those delivering and commissioning care. Phlexis can support this essential part of any organisation in the following ways:
- Sales Force Effectiveness
o Initial Detail follow up to ensure accurate messaging of key brand concepts.
o Qualitative and Quantitative reporting to produce real-time insights from both in house and customers.
o The use of Net Promoter Scoring to pinpoint where the areas for celebration are; and those to focus on developing further.
o Detailed plan developed to support sales force training, either individual and or group. - Coaching and In-call training
o Supporting Regional Business Managers to get the best out of the calls with the team as face:face calling becomes part of the modern-day armoury once again.
o Focus on ITC support and selling skills models. - Workshop facilitation
o Workshop facilitation on a small/large scale to support all initiatives (e.g. Changing NHS, “Partner or Perish”, Presentation Skills).